To qualify, you must have purchased one of the following directly from OffMarket Men:
- Three paid Commitment shipments of Ultra-Man
- One eligible 3-bottle bundle
- Three total bottles of Ultra-Man under the same customer email, account, or shipping profile
One-bottle and two-bottle orders alone do not qualify for the 90-night guarantee unless you later purchase enough Ultra-Man to complete a full 90-night supply.
How to Start a Refund Request
To request a refund, email support@offmarketmen.com within 30 days after completing your 90-night supply.
Please include:
- The email used to place your order
- Your order number, if available
- A short note about your experience
Do not mail anything back unless we ask you to. We may request basic verification, such as order details or photos of the bottles.
Damages and Issues
Please inspect your order when it arrives. If your item is damaged, defective, missing, or incorrect, contact us at support@offmarketmen.com so we can review the issue and make it right.
Exceptions / Non-Refundable Items
We do not accept refund requests for:
- One-bottle or two-bottle orders that do not meet the 90-night guarantee requirement
- Products purchased from unauthorized resellers, marketplaces, or third parties
- Orders placed outside the United States
- Free gifts, digital bonuses, giveaway entries, or promotional items
- Duplicate refund requests, repeat guarantee claims, fraud, chargeback abuse, or resale activity
OffMarket Men currently sells and ships only within the United States.
Subscription Orders
The Commitment ships every 30 days and may be paused, skipped, or canceled before the next order is processed.
Once a subscription order has been processed, we may not be able to cancel that shipment before fulfillment. Processed subscription orders are only refundable if they qualify under this policy, arrive damaged or incorrect, or are otherwise required to be refunded by law.
Refunds
We will review your request and notify you if your refund is approved.
If approved, your refund will be issued to the original payment method when possible. Please allow time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, contact us at support@offmarketmen.com.
Dietary Supplement Disclaimer
Ultra-Man is a dietary supplement. Individual results vary.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.